What is the potential for social networks and support to enhance future telehealth interventions for people with a diagnosis of schizophrenia: a critical interpretive synthesis

Table 3 Engagement, internet & peer support in schizophrenia

Users’ perspective	Features of the internet	Clinical perspective
Particular social groups (e.g. employed, educated females)	Internet as a social resource	Improves access to services
Particular social groups (e.g. employed, educated females)	[ENGAGEMENT]	Improves access to services
Self-esteem and self-validation	Internet as social leveller;	Erosion of professional roles
	Anonymity, absence of hierarchy
	[ENGAGEMENT]
Emotional and personal distance	Reduces Inter-personal Deficits	Management and Moderation
Emotional and personal distance	[ENGAGEMENT]	Management and Moderation
For help with daily problems	Information as social capital	Maintain professional power
For help with daily problems	[EMPOWERMENT]	Maintain professional power
Ambivalent needs for information	Uncontrollable amount of information	Internet as portal to misinformation and danger
Ambivalent needs for information	[REGULATION]	Internet as portal to misinformation and danger
Symptom exacerbation	A means of surveillance, monitoring and control	Information collected for clinical prerogatives
Symptom exacerbation	[SURVEILLANCE]	Information collected for clinical prerogatives

ISSN: 1471-244X