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Table 3 Most commonly reported themes from qualitative studies of CRT stakeholders’ views

From: Implementation of the Crisis Resolution Team model in adult mental health settings: a systematic review

CRT characteristic recommended by stakeholders Number of studies where this theme was reported (n)
Good communication and integration with other mental health services n = 14
Provision of treatment at home n = 11
Limiting the number of different staff visiting a service user n = 10
Adequate staffing, including out of hours n = 9
Good staff record keeping and information sharing n = 8
Staff with time and willingness to “just listen” to service users n = 8
Rapid CRT response and availability of treatment during a crisis n = 8
Clear, inclusive eligibility criteria n = 8
CRTs provide a clear bridge to longer term interventions and care n = 8