Table 1 Bloom Program components
Component | Component description |
|---|---|
1. Linkages | Developing and maintaining linkages with community mental health organizations. |
2. Outreach | Providing outreach activities by the pharmacy and its pharmacists to support the local mental health community. |
3. Collaboration | Enhancing collaboration and communication with other health providers, especially primary care and mental health and addictions care services. |
4. Resources | Developing a local mental health knowledge exchange “resource centre”. |
5. Training | Providing program-related education and training to all pharmacy team members. |
6. Patient registration | Enrolment of targeted eligible patients by pharmacists with the program. |
7. Enhanced patient care | Providing enhanced patient support services including: – Mental health and addictions systems navigation, resources and access support – Triage of care to appropriate health providers as indicated – In depth medication therapy management involving enhanced monitoring and overall assessment of addictions and mental illness as well as physical health disorders and their treatments – Collaboration with patients, families and other care providers to identify and resolve mental and physical health problems – Education consultations regarding mental health disorders and their treatment – Real-time support in person or via telephone during posted pharmacy operations |
8. Quality assurance | Pharmacies participating in the program will maintain records demonstrating adherence to the program’s critical components. Participating pharmacies will apply to continue with the program every 2 years. |
9. Program evaluation | A comprehensive evaluation of the Bloom Program. |