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Table 8 Verbatim examples of discharge health and medication issue outcomesa

From: Patient care activities by community pharmacists in a capitation funding model mental health and addictions program

 

Health issue

Action

Outcome

Treatment optimization

Anxiety & depression

Has improved through talking as well as having better control over asthma. Still feels defeated and drained with anxiety more at night. But overall she is better.

Improved

Sleep difficulty

Melatonin and changed Effexor® [venlafaxine] schedule.

Improved

Insomnia. Average sleep 3 h per night, multiple medications.

Sleep therapy (CBTib), weaned off hypnotics.

Resolved

Improve depression

Initiation of Cipralex®[escitalopram], monitoring for effectiveness

Improved

Did not feel comfortable taking venlafaxine

Pharmacist contacted doctor to have patient switched to citalopram.

Resolved

Depressive episodes related to menses

Increased Paxil® [paroxetine], augmented with Abilify® [aripiprazole], controlled menses via depo [medroxy]progesterone.

Improved

Anxiety + OCDc tendencies

CBTd option identified and accessed

Improved

Antidepressant ineffective

Sent letter to doctor. He did not act/respond on it.

Unchanged

Pain control

Changed to long-acting Hydromorph Contin® [hydromorphone].

Improved

Anxiety

Meditation, speaking with pharmacist during Bloom, speaking with doctor.

Improved

Anxiety, anger, paranoia

No changes in medications. [Patient] feels like this program has helped a lot. She has decreased anxiety coming into pharmacy, talking to me about her health/personal and mental health issues and feels comfortable if she needs help in the future. Still experiencing anger and paranoia - Has talked to doctor about referral to psychiatrist.

Improved

Chronic pain

Acupuncture, tried nortriptyline, massage, chiropractor, yoga

Unchanged

Weight

Controlled asthma better, therefore allowing her to exercise more and discontinue prednisone.

Improved

PTSDe

Sertraline 50 mg started

Unchanged

Seasonal depression

Light therapy suggested to be continued

Improved

Adverse effects

Medication side effects

Met regularly to discuss medication side effects.

Improved

Fatigue/insomnia

Still unable to work full days. Tamoxifen may be causal but continuing × 2 years.

Unchanged

Sertraline side effect management

Zantac® [ranitidine] 150 mg once daily half hour before sertraline.

Resolved

Decreased sex drive

Switched oral contraceptive.

Resolved

Non-adherence

Not testing [blood glucose] regularly because of finances

Now on 5 injections per day of insulin - > seeing clinic for supplies

Improved

Not taking meds properly

More organized - and knows what they are for, but now ++f financial issues

Unchanged

Medication withdrawal

Looking for a more natural approach/would like to stop all medications.

We discussed current medication but did not think it was a good idea to stop everything abruptly.

Unchanged

Inappropriate polypharmacy

Domperidone + Ezetrol® [ezetimibe] not needed.

Contacted doc for discontinuation. [Patient] felt fine without those.

Resolved

Reduction in pill load.

Change in meds.

Improved

Unnecessary OTCg products

Stopped

Resolved

Other

Finances, tax return.

Had an accountant go through papers and get things straightened out.

Resolved

Had not seen doctor for a long time

Helped encourage visit to doctor’s office. Was able to get to doctor and to get blood work done.

Resolved

Overlap in medications from 2 doctors

Both doctors made aware - > patient now keeping them both informed on what she’s on

Improved

  1. a Where medications were written verbatim as brand name or single source products, the generic name has been added in square brackets
  2. b CBTi: cognitive behavioural therapy for insomnia
  3. c OCD: obsessive compulsive disorder
  4. d CBT: cognitive behavioural therapy
  5. e PTSD: post traumatic stress disorder
  6. f ++: indicates increased or significant
  7. g OTC: over the counter