Table 4 Intervention details

Miele.net, Finland [42, 43]

PCR, Netherlands [44]

MHEN, Canada [45, 46]

CommonGround, USA^a [47, 48]

Momentum, Denmark [49]

Blended FACT, Netherlands [50]

ReConnect, Norway [51, 52]

HTP, USA [53]

SMART, Australia [54]

PRIME, USA [55]

PeerTECH, USA [56]

Purpose

Self-management

✔

✔

✔

✔

✔

✔

✔

Recovery

✔

✔

✔

✔

✔

✔

Enhance communication / SDM

✔

✔

✔

✔

✔

✔

Training and support

Training/support provided to SU

✔^b

✔

✔

✔

✔

✔

✔

✔

✔

✔

Training provided to workers

✔

✔

✔

✔

✔

✔

✔

✔

✔

✔

Technology components

Internet-based information portal

✔

✔

✔

✔

✔

✔

✔

✔

Smartphone / tablet computer app

✔

✔

✔

✔

✔

✔

Tools to record own content

✔

✔

✔

✔

✔

✔

✔

✔

✔

Information/tools to support daily living

✔

✔

✔

✔

✔

✔

✔

✔

✔

Communication channel with worker

✔^c

✔

✔

✔

✔

✔

✔

✔

Peer communication – digital or F2F

✔

✔

✔

✔

✔

✔

✔

✔

Peer narratives (e.g. photos, videos, audio)

✔

✔

✔

✔

✔

Worker, SU interactions

Face-to-face using technology - prescribed

✔

✔

✔^d

✔

✔^d

✔

Face-to-face using technology – flexible

✔

✔

✔

✔

Internet-based – prescribed

✔

Internet-based – flexible

✔

✔

✔

✔

✔

✔

✔

✔

Reported Benefits

Increases SU autonomy – worker view

✔

✔

✔

✔

✔

Expands conversations – worker view

✔

✔

✔

Facilitates goal-related communication – SU view

✔

✔

✔

✔

Reported Barriers

Difficulties logging in

✔

✔

✔

✔

✔

✔

Extra workload, not integrated in service system

✔

✔

✔

✔

✔

✔

Unsuitable for SU – worker view

✔

✔

✔

✔