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Table 4 Results of service satisfaction among consumers at follow-up evaluation

From: Feasibility of peer support services among people with severe mental illness in China

Service satisfactionConsumer (n = 42)
N (%)Mean (SD)
Overall work satisfaction
 Overall, satisfied with the peer service providers and service39 (93%) 
 Peer service providers’ competence 3.80 (0.813)
 Peer service providers’ speak manners 3.98 (0.524)
 Peer service providers’ disease stability 3.85 (0.573)
 Service punctuality 4.02 (0.474)
 Richness of activity topic 3.66 (0.855)
Continuous participation willingness36 (86%)