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Table 2 Example of the e-mail support protocol per module for the follow-up of the participants

From: Efficacy of a self-applied online program to promote resilience and coping skills in university students in four Spanish-speaking countries: study protocol for a randomized controlled trial

Module/subject

Message

1.1 Session 1 – First week reminder

Subject: CORE – Module 1

Dear X, / Session 1 is available for you! / We want to invite you to take the time to do the training. The training can give you helpful ideas, especially when you are very stressed with your daily life. It will help you to live a more relaxed and aware life. / We would be happy to hear from you soon and wish you all the best. / Best wishes /Y from the CORE-Team

1.2 Session 1 – Second week reminder

Subject: CORE – Module 1

Dear X, /We know that it isn’t always easy to integrate the training into your daily life, particularly when you have a lot of other commitments. Nonetheless, we want to encourage you to find some time to work on the training. / In session one, you learn what it means to be resilient, and you get useful tips that can help you to become more resilient. / We would be glad to hear back from you shortly. / Best wishes / Y from the CORE-Team

1.3 Session 1 – Third week reminder

Subject: CORE – Module 1

Dear X, / Please think about this: To profit from the training, it is important, to stay on track. Therefore, it is not only important to integrate the exercises into your daily life, but also to work on your next session. We also want to encourage you to find some time to do the first session to improve your well-being actively. / If you have any questions, don’t hesitate to contact us.

Best regards / Y from the CORE-Team