‘I didn’t know what to expect’: Exploring patient perspectives to identify targets for change to improve telephone-delivered psychological interventions

Table 1 Participant details

		Number of patients
Gender	Male	5
Gender	Female	23
Age	18–29	8
	30–39	10
	40–49	2
	50–59	6
	60–69	2
Ethnicity	White British	23
	Asian British	2
	Other	3
Conditions^a	Anxiety	8
	Depression	3
	Mixed anxiety/depression	6
	Other	2
	Don’t know	4
	No answer provided	5
Reason given for receiving telephone treatment	Shorter waiting list than face-to-face	8
	To avoid attending group therapy	4
	No alternative choice offered to patient	7
	Perceived anonymity	4
	Convenience	3
	Condition (anxiety/obsessive compulsive disorder)	2
Stage of treatment	Waiting for treatment	3
	Currently in treatment	4
	Completed treatment^b	21

^aParticipants’ conditions were self-reported and not formal diagnoses, collected via a demographic pro forma
^bParticipants had completed at least two telephone sessions

ISSN: 1471-244X