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Table 4 Correlations between patients’ Exit Questionnaire ratings (of satisfaction with service) and their score changes on K-10, GSES, and WSAS

From: Step-up, step-down mental health care service: evidence from Western Australia’s first – a mixed-method cohort study

  

Change in K10 score

Change in GSES score

Change in WSAS score

ExitQ1

rho

−0.332

0.172

−0.006

(Staff Support)

p-value

<.0001 ***

0.0466 *

0.9375

n

156

134

157

ExitQ2

rho

−0.231

0.147

−0.134

(Peer Engagement)

p-value

0.0037 **

0.0912

0.094

n

156

134

157

ExitQ3

rho

−0.297

0.190

−0.009

(Group Work)

p-value

0.0002 ***

0.0284 *

0.9152

n

155

133

156

ExitQ4

rho

−0.374

0.194

−0.024

(Daily Routine)

p-value

<.0001 ***

0.0261 *

0.7644

n

154

132

155

ExitQ5

rho

−0.253

0.161

−0.099

(Feeling Safe)

p-value

0.0014 **

0.0624

0.2175

N

156

134

157

ExitQ6

rho

−0.351

0.234

−0.305

(Health Plan)

p-value

<.0001 ***

0.0075 **

0.0001 ***

n

153

130

153

ExitQ9

rho

−0.353

0.212

0.012

(Overall Satisfaction)

p-value

<.0001 ***

0.0145 *

0.8801

n

155

133

156

  1. Statistics shown are for episodes, not unique patients
  2. *, **, and *** indicate statistical significance at p < 0.05, p < 0.01, and p < 0.001, respectively