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Table 4 Correlations between patients’ Exit Questionnaire ratings (of satisfaction with service) and their score changes on K-10, GSES, and WSAS

From: Step-up, step-down mental health care service: evidence from Western Australia’s first – a mixed-method cohort study

   Change in K10 score Change in GSES score Change in WSAS score
ExitQ1 rho −0.332 0.172 −0.006
(Staff Support) p-value <.0001 *** 0.0466 * 0.9375
n 156 134 157
ExitQ2 rho −0.231 0.147 −0.134
(Peer Engagement) p-value 0.0037 ** 0.0912 0.094
n 156 134 157
ExitQ3 rho −0.297 0.190 −0.009
(Group Work) p-value 0.0002 *** 0.0284 * 0.9152
n 155 133 156
ExitQ4 rho −0.374 0.194 −0.024
(Daily Routine) p-value <.0001 *** 0.0261 * 0.7644
n 154 132 155
ExitQ5 rho −0.253 0.161 −0.099
(Feeling Safe) p-value 0.0014 ** 0.0624 0.2175
N 156 134 157
ExitQ6 rho −0.351 0.234 −0.305
(Health Plan) p-value <.0001 *** 0.0075 ** 0.0001 ***
n 153 130 153
ExitQ9 rho −0.353 0.212 0.012
(Overall Satisfaction) p-value <.0001 *** 0.0145 * 0.8801
n 155 133 156
  1. Statistics shown are for episodes, not unique patients
  2. *, **, and *** indicate statistical significance at p < 0.05, p < 0.01, and p < 0.001, respectively