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Table 5 Themes and ideas derived from participants’ responses for (A) what outcomes they valued from their stays at the Joondalup Mental Health Step-Up Step-Down (JMHSS) and (B) facilitators of those valued outcomes

From: Step-up, step-down mental health care service: evidence from Western Australia’s first – a mixed-method cohort study

Theme

Sub-Theme

Idea

A. Valued Outcomes (n = 177 response units)

Change

Connections and support

(n = 84 response units)

Out of rut and into routine

Knowledge

Validation

Strength and confidence

Focus & Direction

Clarify what’s important/ values…

(n = 37 response units)

New coping skills and strategies

Make plans and set goals

Perspective & Insight

Sort and gather thoughts

(n = 30 response units)

Learned a lot of things about …

Put things into perspective

Time & Space to Recuperate

Time to myself

(n = 26 response units)

Distance from … and Space to…

Peace and relaxation

B. Facilitators of Valued Outcomes (n = 354 response units)

Program Activities

Optimal Health Program

(n = 130 response units)

One-on-one time with staff

Group time

Relaxation/mindfulness techniques

Goal setting and planning

Cooking

Independence

Routine

Activities and outings

Staff Attributes

Supportive, helpful, caring & empathic

(n = 92 response units)

Respect for choice and autonomy

Approachable, able to talk to and be heard

Interactions & Connections

Opportunity to be social

(n = 69 response units)

Hearing and learning from peers

Support and validation

Friendships

Environment

Safety

(n = 63 response units)

Own space/ privacy when needed

Comfortable and relaxing