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Table 4 Aspects of positions disliked by respondents

From: Workplace experiences of mental health consumer peer workers in New South Wales, Australia: a survey study exploring job satisfaction, burnout and turnover intention

FactorGov
(N = 46)
n (%)
CMO(N = 20)
n (%)
Overall (N = 67)
n (%)
Attitudes of clinicians / Workplace culture16 (34.8%)6 (30.0%)22 (32.8%)
Role not valued by others15 (32.6%)4 (20.0%)19 (28.4%)
Lack of understanding of the role11 (23.9%)4 (20.0%)15 (22.4%)
Poor management7 (15.2%)6 (30.0%)13 (19.4%)
Poor pay / Lack of parity in pay / Not enough working hours7 (15.2%)5 (25.0%)12 (17.9%)
Workplace structures preventing optimal practice6 (13.0%)4 (20.0%)10 (14.9%)
High workload / unrealistic expectations7 (15.2%)2 (10.0%)9 (13.4%)
Isolation/ exclusion7 (15.2%)1 (5.0%)8 (11.9%)
Stigma and discrimination / Bullying4 (8.7%)4 (20.0%)8 (11.9%)
Emotional challenges / Supporting consumers experiencing high levels of distress6 (13.0%)1 (5.0%)7 (10.4%)
Lack of role clarity6 (13.0%)1 (5.0%)7 (10.4%)
Poor team dynamics4 (8.7%)3 (15.0%)7 (10.4%)
Distress about the treatment of consumers in the service6 (13.0%)0 (0.0%)6 (9.0%)
Lack of peer workers / small workforce / high turnover5 (10.9%)0 (0.0%)5 (7.5%)
Nothing4 (8.7%)1 (5.0%)5 (7.5%)
Organisational structures - Travel / Location5 (10.9%)0 (0.0%)5 (7.5%)
Lack of career path / opportunities for advancement3 (6.5%)1 (5.0%)4 (6.0%)
Limitations in scope of role2 (4.3%)2 (10.0%)4 (6.0%)
Job instability / insecurity1 (2.2%)2 (10.0%)3 (4.5%)
Organisational structures - meetings / mandatory training3 (6.5%)0 (0.0%)3 (4.5%)
Powerless to raise issues2 (4.3%)1 (5.0%)3 (4.5%)
Reporting lines / lack of appropriate supervision3 (6.5%)0 (0.0%)3 (4.5%)
  1. Notes: There were no significant differences proportions of respondents identifying any aspects between government and community managed organisation respondents (i.e., all Pearson’s chi square, p > 0.05). Gov = Participants employed in government services; CMO = Participants employed in community managed organisations. Participants could identify more than one aspect. Up to eight aspects could be coded