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Table 4 Aspects of positions disliked by respondents

From: Workplace experiences of mental health consumer peer workers in New South Wales, Australia: a survey study exploring job satisfaction, burnout and turnover intention

Factor

Gov

(N = 46)

n (%)

CMO(N = 20)

n (%)

Overall (N = 67)

n (%)

Attitudes of clinicians / Workplace culture

16 (34.8%)

6 (30.0%)

22 (32.8%)

Role not valued by others

15 (32.6%)

4 (20.0%)

19 (28.4%)

Lack of understanding of the role

11 (23.9%)

4 (20.0%)

15 (22.4%)

Poor management

7 (15.2%)

6 (30.0%)

13 (19.4%)

Poor pay / Lack of parity in pay / Not enough working hours

7 (15.2%)

5 (25.0%)

12 (17.9%)

Workplace structures preventing optimal practice

6 (13.0%)

4 (20.0%)

10 (14.9%)

High workload / unrealistic expectations

7 (15.2%)

2 (10.0%)

9 (13.4%)

Isolation/ exclusion

7 (15.2%)

1 (5.0%)

8 (11.9%)

Stigma and discrimination / Bullying

4 (8.7%)

4 (20.0%)

8 (11.9%)

Emotional challenges / Supporting consumers experiencing high levels of distress

6 (13.0%)

1 (5.0%)

7 (10.4%)

Lack of role clarity

6 (13.0%)

1 (5.0%)

7 (10.4%)

Poor team dynamics

4 (8.7%)

3 (15.0%)

7 (10.4%)

Distress about the treatment of consumers in the service

6 (13.0%)

0 (0.0%)

6 (9.0%)

Lack of peer workers / small workforce / high turnover

5 (10.9%)

0 (0.0%)

5 (7.5%)

Nothing

4 (8.7%)

1 (5.0%)

5 (7.5%)

Organisational structures - Travel / Location

5 (10.9%)

0 (0.0%)

5 (7.5%)

Lack of career path / opportunities for advancement

3 (6.5%)

1 (5.0%)

4 (6.0%)

Limitations in scope of role

2 (4.3%)

2 (10.0%)

4 (6.0%)

Job instability / insecurity

1 (2.2%)

2 (10.0%)

3 (4.5%)

Organisational structures - meetings / mandatory training

3 (6.5%)

0 (0.0%)

3 (4.5%)

Powerless to raise issues

2 (4.3%)

1 (5.0%)

3 (4.5%)

Reporting lines / lack of appropriate supervision

3 (6.5%)

0 (0.0%)

3 (4.5%)

  1. Notes: There were no significant differences proportions of respondents identifying any aspects between government and community managed organisation respondents (i.e., all Pearson’s chi square, p > 0.05). Gov = Participants employed in government services; CMO = Participants employed in community managed organisations. Participants could identify more than one aspect. Up to eight aspects could be coded