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Table 3 Service preferences

From: The needs and service preferences of caregivers of youth with mental health and/or addictions concerns

Service types endorsed as helpful for finding appropriate mental health service for the youth with mental health and/or addictions concerns n(%)  
 Navigation 201 (77.6)  
 Case Management 188 (72.6)  
 Primary Health Care Provider 182 (70.3)  
 Peer Support for Caregiver 178 (68.7)  
 Peer support for Youth 156 (60.2)  
 Self-Help Resources 132 (51.0)  
Support types endorsed as important for help finding mental health and/or addictions resources for the youth and family n(%)  
 Supporting in connecting with services 228 (88.0)  
 Specific suggestions based on matching 222 (85.7)  
 General guidance on the system 216 (83.4)  
 List of services in community 216 (83.4)  
 Support for other community services (e.g., housing, employment) 169 (65.3)  
 List of services in province 166 (64.1)  
Preferred length of involvement of service supporting connection to mental health and/or addictions resources n(%)  
 As long as it takes to find the right services 114 (44)  
 Remains involved as needed even after connecting 74 (28.6)  
 For a few weeks 35 (13.5)  
 For a few months 18 (6.9)  
 One time contact 9 (3.5)  
Preferred mode of communication with service supporting connection to mental health and/or addictions resources Mean Rank (1 = least preferred) SD
 Face to face/in-person 6.72 1.80
 Over the phone 6.35 1.67
 Via Email 5.65 1.68
 Written materials (i.e., fliers, pamphlets) 4.43 1.76
 Websites, online publications 4.00 1.73
 Regular mail 3.77 1.68
 Text messaging 3.60 1.97
 Social media 2.40 1.87