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Table 3 Service preferences

From: The needs and service preferences of caregivers of youth with mental health and/or addictions concerns

Service types endorsed as helpful for finding appropriate mental health service for the youth with mental health and/or addictions concerns

n(%)

 

 Navigation

201 (77.6)

 

 Case Management

188 (72.6)

 

 Primary Health Care Provider

182 (70.3)

 

 Peer Support for Caregiver

178 (68.7)

 

 Peer support for Youth

156 (60.2)

 

 Self-Help Resources

132 (51.0)

 

Support types endorsed as important for help finding mental health and/or addictions resources for the youth and family

n(%)

 

 Supporting in connecting with services

228 (88.0)

 

 Specific suggestions based on matching

222 (85.7)

 

 General guidance on the system

216 (83.4)

 

 List of services in community

216 (83.4)

 

 Support for other community services (e.g., housing, employment)

169 (65.3)

 

 List of services in province

166 (64.1)

 

Preferred length of involvement of service supporting connection to mental health and/or addictions resources

n(%)

 

 As long as it takes to find the right services

114 (44)

 

 Remains involved as needed even after connecting

74 (28.6)

 

 For a few weeks

35 (13.5)

 

 For a few months

18 (6.9)

 

 One time contact

9 (3.5)

 

Preferred mode of communication with service supporting connection to mental health and/or addictions resources

Mean Rank (1 = least preferred)

SD

 Face to face/in-person

6.72

1.80

 Over the phone

6.35

1.67

 Via Email

5.65

1.68

 Written materials (i.e., fliers, pamphlets)

4.43

1.76

 Websites, online publications

4.00

1.73

 Regular mail

3.77

1.68

 Text messaging

3.60

1.97

 Social media

2.40

1.87