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Table 8 Patient use of Internet for health information and support

From: Barriers and facilitators to implementing measurement-based care for depression in Shanghai, China: a situational analysis

Survey Response Location Age Gender Total: n (%)
SMHC: n (%) HKMC: n (%) FXMC: n (%) 18–39 years 40+ years F M Unknown
I access information about general health issues on the Internet Often 64 (42.4) 33 (37.5) 26 (37.1) 70 (43.8) 53 (35.6) 83 (38.1) 39 (44.3) 1 (33.3) 123 (39.8)
Sometimes 80 (53.0) 45 (51.1) 22 (31.4) 81 (50.6) 66 (44.3) 107 (49.1) 38 (43.2) 2 (66.7) 147 (47.6)
Never 7 (4.6) 10 (11.4) 22 (31.4) 9 (5.6) 30 (20.1) 28 (12.8) 11 (12.5) 0 (0.0) 39 (12.6)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)
I access information about mental health issues on the Internet Often 47 (31.1) 30 (34.1) 22 (31.4) 54 (33.8) 45 (30.2) 68 (31.2) 30 (34.1) 1 (33.3) 99 (32.0)
Sometimes 92 (60.9) 45 (51.1) 27 (38.6) 92 (57.5) 72 (48.3) 117 (53.7) 45 (51.1) 2 (66.7) 164 (53.1)
Never 12 (7.9) 13 (14.8) 21 (30) 14 (8.8) 32 (21.5) 33 (15.1) 13 (14.8) 0 (0.0) 46 (14.9)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)
If you selected i or ii to questions 3.1 and/ or 3.2,what types of Internet sources have you used to access health information (please select all that apply). Official websites 56 (38.4) 34 (42.5) 17 (33.3) 57 (37.7) 50 (40.7) 73 (37.2) 32 (41.0) 2 (66.7) 107 (38.6)
Online discussion forums 45 (30.8) 14 (17.5) 8 (15.7) 48 (31.2) 19 (15.4) 46 (23.5) 20 (25.6) 1 (33.3) 67 (24.2)
Online or mobile apps 63 (43.2) 24 (30.0) 25 (49.0) 73 (47.4) 39 (31.7) 72 (36.7) 38 (48.7) 2 (66.7) 112 (40.4)
Social media 67 (35.9) 41 (51.3) 23 (45.1) 72 (46.8) 59 (48.0) 93 (47.4) 38 (48.7) 0 (0.0) 131 (47.3)
Other (fill in) 11 (7.5) 8 (10.0) 4 (7.8) 11 (7.1) 12 (9.8) 19 (9.7) 3 (3.8) 1 (33.3) 23 (8.3)
Missing 2 (1.4) 0 (0.0) 0 (0.0) 2 (1.3) 0 (0.0) 2 (1.0) 0 (0.0) 0 (0.0) 2 (0.7)
Total 146 (100) 80 (100) 51 (100) 154 (100) 123 (100) 196 (100) 78 (100) 3 (100) 277 (100)
If you selected i or ii to questions 3.1 and/ or 3.2,what types of information do you generally search for? (Choose all that apply) Information about medications 58 (39.8) 42 (52.5) 18 (35.3) 62 (40.2) 56 (45.5) 85 (43.4) 30 (38.5) 3 (100) 118 (52.3)
Information on how to cope with or manage symptoms 82 (56.2) 36 (45.0) 15 (29.4) 84 (54.5) 49 (39.8) 94 (48.0) 36 (46.2) 3 (100) 133 (48.0)
General information about health and/ or mental health problems 119 (81.5) 45 (56.3) 34 (66.7) 121 (78.6) 77 (62.6) 141 (71.9) 54 (69.2) 3 (100) 198 (71.5)
Information about general health and/ or mental health services 62 (42.5) 36 (45.0) 19 (37.3) 63 (40.3) 54 (43.9) 88 (44.9) 27 (34.6) 2 (66.7) 117 (42.2)
Other (fill) 4 (2.7) 7 (8.8) 3 (5.9) 6 (39.0) 8 (6.5) 12 (6.1) 2 (2.6) 0 (0.0) 14 (5.1)
Total 146 (100) 80 (100) 51 (100) 154 (100) 123 (100) 196 (100) 78 (100) 3 (100) 277 (100)
I feel confident in my ability to use the Internet to find health and mental health information Strongly Disagree 1 (0.7) 1 (1.1) 0 (0.0) 1 (0.6) 1 (0.7) 2 (0.9) 0 (0.0) 0 (0.0) 2 (0.6)
Disagree 8 (5.3) 4 (4.5) 6 (8.6) 6 (3.8) 12 (8.1) 10 (4.6) 8 (9.1) 0 (0.0) 18 (5.8)
Undecided 56 (37.1) 20 (22.7) 31 (44.3) 63 (39.4) 44 (29.5) 74 (33.9) 32 (36.4) 1 (33.3) 107 (34.6)
Agree 77 (51.0) 61 (69.3) 30 (42.9) 79 (49.4) 89 (59.7) 122 (56.0) 44 (50.0) 2 (66.7) 168 (54.4)
Strongly Agree 9 (6.0) 2 (2.3) 3 (4.3) 11 (6.9) 3 (2.0) 10 (4.6) 4 (4.5) 0 (0.0) 14 (4.5)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)
I feel confident in my ability to tell the difference between high quality and low quality sources of health information on the Internet Strongly Disagree 0 (0.0) 1 (1.1) 0 (0.0) 0 (0.0) 1 (0.7) 1 (0.5) 0 (0.0) 0 (0.0) 1 (0.3)
Disagree 9 (6.0) 4 (4.5) 7 (10) 9 (5.6) 11 (7.4) 13 (6.0) 7 (8.0) 0 (0.0) 20 (6.5)
Undecided 57 (37.7) 33 (37.5) 31 (44.3) 64 (40.0) 57 (38.3) 93 (42.7) 26 (29.6) 2 (66.7) 121 (39.2)
Agree 74 (49.0) 48 (54.5) 31 (44.3) 76 (47.5) 77 (51.7) 103 (47.2) 49 (55.7) 1 (33.3) 153 (49.5)
Strongly Agree 11 (7.3) 2 (2.3) 1 (1.4) 11 (6.9) 3 (2.0) 8 (3.7) 6 (6.8) 0 (0.0) 14 (4.5)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)
I feel confident in my ability to use health information from the Internet to make health decisions Strongly Disagree 0 (0.0) 1 (1.1) 0 (0.0) 0 (0.0) 1 (0.7) 1 (0.5) 0 (0.0) 0 (0.0) 1 (0.3)
Disagree 26 (17.2) 4 (4.5) 8 (11.4) 27 (16.9) 11 (7.4) 22 (10.1) 16 (18.2) 0 (0.0) 38 (12.3)
Undecided 62 (41.1) 35 (39.8) 35 (50) 67 (41.9) 65 (43.6) 100 (45.9) 30 (34.1) 2 (66.7) 132 (42.7)
Agree 58 (38.4) 47 (53.4) 26 (37.1) 61 (38.1) 70 (47.0) 91 (41.7) 39 (44.3) 1 (33.3) 131 (42.4)
Strongly Agree 5 (3.3) 1 (1.1) 1 (1.4) 5 (3.1) 2 (1.3) 4 (1.8) 3 (3.4) 0 (0.0) 7 (2.3)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)
I have previously used resources available on the Internet (e.g. web-based or mobile apps) to support me with managing health conditions Yes 58 (38.4) 38 (43.2) 29 (41.4) 61 (38.1) 64 (43.0) 96 (41.7) 34 (38.6) 0 (0.0) 125 (40.5)
No 74 (49.0) 31 (35.2) 23 (32.9) 79 (49.4) 49 (32.9) 81 (39.4) 40 (45.5) 2 (66.7) 128 (41.4)
Not sure 19 (12.6) 19 (21.6) 18 (25.7) 20 (12.5) 36 (24.2) 41 (18.8) 14 (15.9) 1 (33.3) 56 (18.1)
Total 151 (100) 88 (100) 70 (100) 160 (100) 149 (100) 218 (100) 88 (100) 3 (100) 309 (100)