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Table 8 Patient use of Internet for health information and support

From: Barriers and facilitators to implementing measurement-based care for depression in Shanghai, China: a situational analysis

Survey

Response

Location

Age

Gender

Total: n (%)

SMHC: n (%)

HKMC: n (%)

FXMC: n (%)

18–39 years

40+ years

F

M

Unknown

I access information about general health issues on the Internet

Often

64 (42.4)

33 (37.5)

26 (37.1)

70 (43.8)

53 (35.6)

83 (38.1)

39 (44.3)

1 (33.3)

123 (39.8)

Sometimes

80 (53.0)

45 (51.1)

22 (31.4)

81 (50.6)

66 (44.3)

107 (49.1)

38 (43.2)

2 (66.7)

147 (47.6)

Never

7 (4.6)

10 (11.4)

22 (31.4)

9 (5.6)

30 (20.1)

28 (12.8)

11 (12.5)

0 (0.0)

39 (12.6)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)

I access information about mental health issues on the Internet

Often

47 (31.1)

30 (34.1)

22 (31.4)

54 (33.8)

45 (30.2)

68 (31.2)

30 (34.1)

1 (33.3)

99 (32.0)

Sometimes

92 (60.9)

45 (51.1)

27 (38.6)

92 (57.5)

72 (48.3)

117 (53.7)

45 (51.1)

2 (66.7)

164 (53.1)

Never

12 (7.9)

13 (14.8)

21 (30)

14 (8.8)

32 (21.5)

33 (15.1)

13 (14.8)

0 (0.0)

46 (14.9)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)

If you selected i or ii to questions 3.1 and/ or 3.2,what types of Internet sources have you used to access health information (please select all that apply).

Official websites

56 (38.4)

34 (42.5)

17 (33.3)

57 (37.7)

50 (40.7)

73 (37.2)

32 (41.0)

2 (66.7)

107 (38.6)

Online discussion forums

45 (30.8)

14 (17.5)

8 (15.7)

48 (31.2)

19 (15.4)

46 (23.5)

20 (25.6)

1 (33.3)

67 (24.2)

Online or mobile apps

63 (43.2)

24 (30.0)

25 (49.0)

73 (47.4)

39 (31.7)

72 (36.7)

38 (48.7)

2 (66.7)

112 (40.4)

Social media

67 (35.9)

41 (51.3)

23 (45.1)

72 (46.8)

59 (48.0)

93 (47.4)

38 (48.7)

0 (0.0)

131 (47.3)

Other (fill in)

11 (7.5)

8 (10.0)

4 (7.8)

11 (7.1)

12 (9.8)

19 (9.7)

3 (3.8)

1 (33.3)

23 (8.3)

Missing

2 (1.4)

0 (0.0)

0 (0.0)

2 (1.3)

0 (0.0)

2 (1.0)

0 (0.0)

0 (0.0)

2 (0.7)

Total

146 (100)

80 (100)

51 (100)

154 (100)

123 (100)

196 (100)

78 (100)

3 (100)

277 (100)

If you selected i or ii to questions 3.1 and/ or 3.2,what types of information do you generally search for? (Choose all that apply)

Information about medications

58 (39.8)

42 (52.5)

18 (35.3)

62 (40.2)

56 (45.5)

85 (43.4)

30 (38.5)

3 (100)

118 (52.3)

Information on how to cope with or manage symptoms

82 (56.2)

36 (45.0)

15 (29.4)

84 (54.5)

49 (39.8)

94 (48.0)

36 (46.2)

3 (100)

133 (48.0)

General information about health and/ or mental health problems

119 (81.5)

45 (56.3)

34 (66.7)

121 (78.6)

77 (62.6)

141 (71.9)

54 (69.2)

3 (100)

198 (71.5)

Information about general health and/ or mental health services

62 (42.5)

36 (45.0)

19 (37.3)

63 (40.3)

54 (43.9)

88 (44.9)

27 (34.6)

2 (66.7)

117 (42.2)

Other (fill)

4 (2.7)

7 (8.8)

3 (5.9)

6 (39.0)

8 (6.5)

12 (6.1)

2 (2.6)

0 (0.0)

14 (5.1)

Total

146 (100)

80 (100)

51 (100)

154 (100)

123 (100)

196 (100)

78 (100)

3 (100)

277 (100)

I feel confident in my ability to use the Internet to find health and mental health information

Strongly Disagree

1 (0.7)

1 (1.1)

0 (0.0)

1 (0.6)

1 (0.7)

2 (0.9)

0 (0.0)

0 (0.0)

2 (0.6)

Disagree

8 (5.3)

4 (4.5)

6 (8.6)

6 (3.8)

12 (8.1)

10 (4.6)

8 (9.1)

0 (0.0)

18 (5.8)

Undecided

56 (37.1)

20 (22.7)

31 (44.3)

63 (39.4)

44 (29.5)

74 (33.9)

32 (36.4)

1 (33.3)

107 (34.6)

Agree

77 (51.0)

61 (69.3)

30 (42.9)

79 (49.4)

89 (59.7)

122 (56.0)

44 (50.0)

2 (66.7)

168 (54.4)

Strongly Agree

9 (6.0)

2 (2.3)

3 (4.3)

11 (6.9)

3 (2.0)

10 (4.6)

4 (4.5)

0 (0.0)

14 (4.5)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)

I feel confident in my ability to tell the difference between high quality and low quality sources of health information on the Internet

Strongly Disagree

0 (0.0)

1 (1.1)

0 (0.0)

0 (0.0)

1 (0.7)

1 (0.5)

0 (0.0)

0 (0.0)

1 (0.3)

Disagree

9 (6.0)

4 (4.5)

7 (10)

9 (5.6)

11 (7.4)

13 (6.0)

7 (8.0)

0 (0.0)

20 (6.5)

Undecided

57 (37.7)

33 (37.5)

31 (44.3)

64 (40.0)

57 (38.3)

93 (42.7)

26 (29.6)

2 (66.7)

121 (39.2)

Agree

74 (49.0)

48 (54.5)

31 (44.3)

76 (47.5)

77 (51.7)

103 (47.2)

49 (55.7)

1 (33.3)

153 (49.5)

Strongly Agree

11 (7.3)

2 (2.3)

1 (1.4)

11 (6.9)

3 (2.0)

8 (3.7)

6 (6.8)

0 (0.0)

14 (4.5)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)

I feel confident in my ability to use health information from the Internet to make health decisions

Strongly Disagree

0 (0.0)

1 (1.1)

0 (0.0)

0 (0.0)

1 (0.7)

1 (0.5)

0 (0.0)

0 (0.0)

1 (0.3)

Disagree

26 (17.2)

4 (4.5)

8 (11.4)

27 (16.9)

11 (7.4)

22 (10.1)

16 (18.2)

0 (0.0)

38 (12.3)

Undecided

62 (41.1)

35 (39.8)

35 (50)

67 (41.9)

65 (43.6)

100 (45.9)

30 (34.1)

2 (66.7)

132 (42.7)

Agree

58 (38.4)

47 (53.4)

26 (37.1)

61 (38.1)

70 (47.0)

91 (41.7)

39 (44.3)

1 (33.3)

131 (42.4)

Strongly Agree

5 (3.3)

1 (1.1)

1 (1.4)

5 (3.1)

2 (1.3)

4 (1.8)

3 (3.4)

0 (0.0)

7 (2.3)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)

I have previously used resources available on the Internet (e.g. web-based or mobile apps) to support me with managing health conditions

Yes

58 (38.4)

38 (43.2)

29 (41.4)

61 (38.1)

64 (43.0)

96 (41.7)

34 (38.6)

0 (0.0)

125 (40.5)

No

74 (49.0)

31 (35.2)

23 (32.9)

79 (49.4)

49 (32.9)

81 (39.4)

40 (45.5)

2 (66.7)

128 (41.4)

Not sure

19 (12.6)

19 (21.6)

18 (25.7)

20 (12.5)

36 (24.2)

41 (18.8)

14 (15.9)

1 (33.3)

56 (18.1)

Total

151 (100)

88 (100)

70 (100)

160 (100)

149 (100)

218 (100)

88 (100)

3 (100)

309 (100)