Table 2 Baseline characteristics and engagement of service users, by intensity of service use
Variable | Low intensity (n = 16) | Moderate/high intensity (n = 64) | All (n = 80) | |||
|---|---|---|---|---|---|---|
n/mean (SD) | %/range | n/mean (SD) | %/range | n/mean (SD) | %/range | |
Agea | 46.3 (10.8) | 30.9–58.3 | 47.6 (7.9) | 31.0–64.0 | 47.3 (8.5) | 30.9–64.0 |
Ethnicitya | ||||||
White | 13 | 81.3 | 53 | 82.8 | 66 | 82.5 |
BAME | 3 | 18.8 | 10 | 15.6 | 13 | 16.3 |
Not in employmenta | 13 | 81.3 | 51 | 79.7 | 64 | 80.0 |
Depression severity | 21.0 (4.6) | 9.0–27.0 | 20.0 (5.7) | 5.0–27.0 | 20.2 (5.5) | 5.0–27.0 |
Depression category: | ||||||
mild (5–9) | 1 | 6.3 | 3 | 4.7 | 4 | 5.0 |
moderate (10–14) | 0 | 0.0 | 11 | 17.2 | 11 | 13.8 |
moderately severe (15–19) | 4 | 25.0 | 10 | 15.6 | 14 | 17.5 |
severe (20–27) | 11 | 68.8 | 40 | 62.5 | 51 | 63.8 |
Financial self-efficacya | 11.0 (4.9) | 6.0–20.0 | 11.1 (4.6) | 6.0–24.0 | 11.1 (4.6) | 6.0–24.0 |
Reported suicidal ideation | 16 | 100.0 | 61 | 95.3 | 77 | 96.3 |
Had attempted suicide | 3 | 18.8 | 34 | 53.1 | 37 | 46.3 |
No. benefits claimed: | ||||||
0 | 7 | 43.8 | 17 | 26.6 | 24 | 30.0 |
1–2 | 5 | 31.3 | 31 | 48.4 | 36 | 45.0 |
3–4 | 4 | 25.0 | 15 | 23.4 | 19 | 23.8 |
5+ | 0 | 0.0 | 1 | 1.6 | 1 | 1.3 |
Financial hardshipsb | ||||||
0 | 11 | 68.8 | 25 | 39.1 | 36 | 45.0 |
1–2 | 2 | 12.5 | 24 | 37.5 | 26 | 32.5 |
3–4 | 3 | 18.8 | 10 | 15.6 | 13 | 16.3 |
5+ | 0 | 0.0 | 5 | 7.8 | 5 | 6.3 |
Living alone | 13 | 81.3 | 51 | 79.7 | 64 | 80.0 |
Accommodationa | ||||||
Owned | 1 | 6.3 | 6 | 9.4 | 7 | 8.8 |
Mortgage/loan | 1 | 6.3 | 8 | 12.5 | 9 | 11.3 |
Rented | 11 | 68.8 | 43 | 67.2 | 54 | 67.5 |
Other | 3 | 18.8 | 5 | 7.8 | 8 | 10.0 |
Had contact with community mental health services | 4 | 25.0 | 27 | 42.2 | 31 | 38.8 |
Had contact with financial advice services | 4 | 25.0 | 17 | 26.6 | 21 | 26.3 |
Had period of follow-up after lockdowna | 5 | 31.3 | 14 | 21.9 | 19 | 23.8 |
Number of contacts with Hope service | ||||||
Face-to-Face | 1.7 (1.1) | 0–3 | 6.1 (2.2) | 1–12 | 5.3 (2.7) | 0–12 |
Phone calls | 6.3 (6.4) | 0–24 | 12.8 (11.0) | 0–36 | 11.5 (10.5) | 0–36 |
Text messages | 0.9 (1.7) | 0–6 | 3.9 (4.1) | 0–15 | 3.3 (3.9) | 0–15 |