Table 2 Post-treatment scores on Client Satisfaction Questionnaire-8 (n = 42)
Item | Responses | |||
|---|---|---|---|---|
1 | 2 | 3 | 4 | |
1. How would you rate the quality of service you received | 0% | 0% | 14.3% | 85.7% |
2. Did you get the kind of service you wanted | 0% | 2.4% | 47.6% | 50% |
3. To what extend has our program met your needs | 0% | 2.4% | 38.1% | 59.5% |
4. If a friend were in need of similar help, would you recommend our program to him or her? | 0% | 0% | 4.8% | 95.2% |
5. How satisfied are you with the amount of help you received | 0% | 0% | 33.3% | 66.7% |
6. Have the services you received helped you to deal more effectively with your problems? | 0% | 4.6% | 26.2% | 69% |
7. In an overall, general sense, how satisfied are you with the service you have received? | 0% | 0% | 16.7% | 83.3% |
8. If you were to seek help again, would you come back to our program? | 0% | 2.4% | 19% | 78.6% |