Table 1 Interview questions to assess acceptance and satisfaction of the patients

Question:

How do you judge the telephone contacts during the last 6 momths?

Answers:

Very helpful - helpful - not helpful - other (free text) - I don't know - I don't want to answer

Question:

Would you be interested to continue the telephone contacts if possible?

Answers:

Yes - No - I don't know - I don't want to answer

Question:

Do you think, this kind of care can make face-to-face contacts less necessary or replace them partly?

Answers:

Yes - No - I don't know - I don't want to answer

Question:

Is there something you would change or improve?

Answer:

Free text