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Table 4 Participants’ views on what made a ‘good chaplain’

From: Service user views of spiritual and pastoral care (chaplaincy) in NHS mental health services: a co-produced constructivist grounded theory investigation

Human qualities

‘Man of God’

Non-judgemental

Be a ‘man of God’

Honest

Church leader/spiritual training (whether this necessitates ordination varies)

Approachable

Trustworthy

Walk with God

Genuine

Have a prayerful life

Kind

Have a genuine relationship with God

Friendly

Bring the word of God

Confidence

The ability to represent multiple faiths

Empathetic

Channel the Grace of God

Critical friend

 

Have time

 

Good communication

 

Life experience

 

Down to Earth

 

Knowledge of the mental health system