Table 6 Barriers and facilitators to delivery of systematic communication, coaching and supervision
Barriers | Facilitators |
|---|---|
Systematic communication | |
 • Primary care service difficult to access  • Care partner passive approach  • Lack of support for care partner  • Lack of service user interest | • Primary care service hospitable • Care partner pro-active and flexible approach • Care partner seeks support • Service user motivated to access support |
Coaching and goal setting | |
 • Beliefs unsupportive of goal setting  • Coaching incongruent with care partner style  • Lack of supervision in use of coaching  • Service user not motivated to change | • Goal setting valued • Coaching congruent with care partner style • Availability of supervision in use of coaching • Service users motivated to change |
Supervision | |
 • Lack of supervisor availability  • Lack of supervisor understanding of model  • Lack of awareness of need for change in care partner’s practice | • Supervisor makes themselves available • Supervisor understands model • Awareness of need to support care partner’s development |