| Total satisfaction βa | P-value | Global satisfaction β | P-value | Costs satisfaction β | P-value | Medical services satisfaction β | P-value | Privacy protection satisfaction β | P-value | Doctor -patient communication satisfaction β | P-value |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Sex (ref. female) | 0.2 | 0.863 | 0.0 | 0.194 | 0.0 | 0.674 | 0.1 | 0.062 | 0.0 | 0.257 | 0.0 | 0.410 |
Marital status (ref. single) | 0.0 | 0.965 | 0.0 | 0.317 | 0.0 | 0.910 | 0.0 | 0.568 | 0.0 | 0.587 | 0.0 | 0.980 |
Education level (ref. elementary school) | ||||||||||||
 Middle school | 0.3 | 0.773 | 0.1 | 0.139 | 0.1 | 0.278 | 0.0 | 0.339 | 0.1 | 0.131 | 0.0 | 0.419 |
 High school | 0.3 | 0.768 | 0.1 | 0.089 | 0.0 | 0.658 | 0.1 | 0.288 | 0.1 | 0.088 | 0.1 | 0.300 |
 College or above | 0.6 | 0.519 | 0.2 | 0.002** | 0.1 | 0.039* | 0.1 | 0.060 | 0.2 | 0.003** | 0.1 | 0.079 |
Insurance coverage (ref. self-pay) | 0.1 | 0.939 | 0.0 | 0.824 | 0.1 | 0.187 | 0.0 | 0.850 | 0.0 | 0.534 | 0.0 | 0.903 |
Number of hospitalizations (ref. recurrent admission) | −0.1 | 0.934 | −0.0 | 0.259 | 0.0 | 0.424 | 0.0 | 0.685 | 0.0 | 0.779 | 0.0 | 0.864 |
Involuntary hospitalization (ref. No) | 0.0 | 0.981 | 0.0 | 0.747 | 0.0 | 0.803 | 0.0 | 0.708 | 0.0 | 0.708 | 0.0 | 0.317 |
Psychiatric diagnosis (ref. Others) | ||||||||||||
 Schizophrenia or related disorders | 0.0 | 0.993 | 0.0 | 0.745 | 0.0 | 0.972 | 0.0 | 0.874 | 0.0 | 0.874 | 0.0 | 0.596 |
 Mood disorders | 0.0 | 0.981 | 0.0 | 0.585 | 0.0 | 0.655 | 0.0 | 0.733 | 0.0 | 0.317 | 0.1 | 0.078 |
Treatment response (ref. No change or worse) | ||||||||||||
 Marked improvement | 1.7 | 0.093 | 0.6 | 0.004** | 0.1 | 0.634 | 0.4 | 0.082 | 0.0 | 0.882 | 0.5 | 0.025* |
 Improvement | 1.3 | 0.193 | 0.5 | 0.016* | 0.1 | 0.699 | 0.3 | 0.190 | 0.0 | 0.828 | 0.5 | 0.050* |
 Somewhat improvement | 1.8 | 0.069 | 0.6 | 0.010* | 0.3 | 0.322 | 0.4 | 0.079 | 0.1 | 0.743 | 0.5 | 0.050* |
Days of hospital stay | 0.0 | 0.999 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 |
GAF | 0.0 | 0.995 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.003** |
Age | 0.0 | 0.992 | 0.0 | 0.131 | 0.0 | 0.131 | 0.0 | 0.339 | 0.0 | 0.317 | 0.0 | 0.131 |
Number of times in physical restraints | 0.0 | 0.988 | 0.0 | 0.317 | 0.0 | 0.424 | 0.0 | 0.617 | 0.0 | 0.453 | 0.0 | 0.072 |
Number of times in seclusion | 0.0 | 0.977 | 0.0 | 0.649 | 0.0 | 0.225 | 0.0 | 0.237 | 0.0 | 0.928 | 0.0 | 0.644 |
Number of psychological treatment sessions | 0.0 | 0.996 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.317 | 0.0 | 0.046* | 0.0 | 0.317 |
Number of ECT treatments | −0.1 | 0.955 | −0.0 | 0.110 | 0.0 | 0.134 | 0.0 | 0.072 | 0.0 | 0.317 | 0.0 | 0.131 |
Psychiatrist-bed ratio | 13.2 | < 0.001** | 2.7 | < 0.001** | 3.4 | < 0.001** | 2.2 | < 0.001** | 2.4 | < 0.001** | 2.5 | < 0.001** |
Nurse-bed ratio | 6.2 | < 0.001** | 1.1 | < 0.001** | 1.4 | < 0.001** | 1.1 | < 0.001** | 1.4 | < 0.001** | 1.3 | < 0.001** |
Psychologists- bed ratio | 3.5 | 0.001** | 0.5 | 0.035* | 1.3 | < 0.001** | 0.5 | 0.028* | 0.6 | 0.010* | 0.5 | 0.047* |