Table 4 Theme one – contrasting perspectives of staff and patients about having a connection
Explanation of having a connection | Staff perspective | Patients’ perspective |
|---|---|---|
Between staff and patients, including shared cultural background | – Some staff perceived that patients may be concerned about confidentiality due to connections, and therefore may not participate or be willing to have SEWB discussions – Some staff were surprised that their connections encouraged patients to participate – Some staff perceived their connections with patients established trust, which facilitated participation | Patients reported connections made them comfortable to participate and have SEWB discussions (through established trust and/or shared cultural background) |