Table 4 Means and standard deviations for Client Satisfaction Scale (CSQ)-8 and Treatment Acceptability Scale (TAQ) collected through telephone interview post treatment

CSQ 1. How would you rate the quality of the treatment you have received?

3.3 (0.47)

1 = Poor; 4 = Excellent

CSQ 2. Did you get the kind of treatment you wanted?

3.1 (0.62)

1 = Definetely not; 4 = Definetely

CSQ 3. To what extent did the treatment meet your needs?

3.1 (0.73)

1 = None, 4 = All

CSQ 4. If a friend were in need of similar help, would you recommend the treatment to him or her?

3.7 (0.47)

1 = Definetely not; 4 = Definetely

CSQ 5. How satisfied are you with the amount of help you have received?

3.1 (0.66)

1 = Complety unsatisfied; 4 = Very satisfied

CSQ 6. Has the treatment you received helped you to deal more effectively with your problems?

3.6 (0.51)

1 = No, made it worse; 4 = Yes, to a large extent

CSQ 7. In an overall general sense, how satisfied are you with the treatment you have received?

3.3 (0.61)

1 = Completely unsatisfied; 4 = Very satisfied

CSQ 8. If you were to seek help again, would you return to the service?

4.0 (0)

1 = Definetely not; 4 = Definetely

TAQ 1. How acceptable do you find the treatment?

5.8 (1.37)

1 = Completely unacceptable; 7 = Very acceptable

TAQ 2. How ethical do you think this treatment is?

6.5 (0.76)

1 = Completely unethical; 7 = Completely ethical

TAQ 3. How effective do you think this treatment is?

5.1 (1.38)

1 = Very ineffective; 7 = Very effective

TAQ 4. How likely do you think that this treatment might have negative effects?

1.9 (1.04)

1 = Very unlikely; 7 = Very likely

TAQ 5. How knowledgeable do you think the therapist were?

6.2 (0.80)

1 = Not knowledgeable; 7 = Very knowledgeable

TAQ 6. How trustworthy do you think the therapists were?

6.9 (0.27)

1 = Very untrustworthy; 7 = Very trustworthy