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Table 2 Treatment satisfaction: Average confirmation rates of the VSSS-EU dimensions and response comparisons

From: The role of migration in mental healthcare: treatment satisfaction and utilization

 

Total

No migration background

Migration background

MWU Test

N

Mdn

M

SD

N

Mdn

M

SD

N

Mdn

M

SD

U

Z

p

Overall Satisfaction

366

4.00

3.78

0.81

298

3.67

3.72

0.80

68

4.00

4.01

0.78

8005.00

−2.73

0.006

Professionals’ Skills and Behavior

169

4.00

3.93

0.69

144

4.00

3.88

0.71

25

4.06

4.19

0.50

1376.00

−1.88

0.060

Information

346

3.67

3.41

0.95

285

3.67

3.38

0.95

61

3.67

3.58

0.90

7615.50

−1.53

0.126

Access

341

4.00

3.61

0.92

276

3.50

3.57

0.92

65

4.00

3.78

0.91

7833.50

−1.61

0.107

Efficacy

167

3.50

3.35

0.92

140

3.50

3.29

0.90

27

3.88

3.69

0.94

1474.50

−1.81

0.071

Relatives Involvement

147

3.60

3.33

1.15

125

3.40

3.21

1.14

22

4.20

3.99

1.01

777.00

−3.25

0.001

  1. The items of the presented dimensions were rated on a 5-point Likert scale (level of satisfaction: 1 = terrible to 5 = excellent). N, n Number of participants, Mdn Medians, M Means, SD Standard deviations, MWU Mann-Whitney-U Test, U U-value, Z Standard score