Table 3 Patient satisfaction as measured by the Client Satisfaction Questionnaire-8
Mean score | 1 | 2 | 3 | 4 | |
|---|---|---|---|---|---|
Quality of service | 3.55 | 0 | 1 | 11 | 17 |
Kind of service | 3.75 | 0 | 0 | 7 | 22 |
Met needs | 3.72 | 0 | 0 | 8 | 21 |
Would recommend to a friend | 3.83 | 0 | 0 | 5 | 24 |
Amount of help | 3.83 | 0 | 0 | 5 | 24 |
Deal with problems | 3.86 | 0 | 0 | 4 | 25 |
Overall satisfaction | 3.79 | 0 | 0 | 6 | 23 |
Would come back | 3.69 | 0 | 0 | 9 | 20 |
Mean total score | 30.03 |