Table 4 Themes and subthemes
Theme | Description and Subtheme |
|---|---|
Education and training | The provision of education and training support to non-peer colleagues to improve understanding of the peer role and integrate lived experience support and expertise into consumer recovery journey. |
Organisational Readiness | Ensuring organisations are prepared to take on a new role, have a clear understanding of peer roles and practices and where they sit within existing team structures prior to integration into services. This allows distinction from current service delivery roles and opportunity for consultation with existing staff. Subtheme: Role clarity. • Alleviates ambiguity for role responsibilities and allows organisations to clearly communicate needs and expectations of peer workers. Subtheme: Recruitment and induction • Thorough recruitment and induction processes ensure peer workers possesses appropriate qualities and skillsets to fulfill needs and expectations identified by organisations and integrate into existing service teams. |
Structural adjustment, resourcing and support | Provision of resources necessary to undertake the peer role, adjustments within organisational and team structures to include peers and ongoing support for workers. Subtheme: Professional supervision • Provision of supervision from a supervisor with lived experience or with a sound understanding of peer workforces contributes to valuing of lived experience expertise in the team. |
Demonstrated commitment to peer integration and recovery practices | Demonstrated commitment to peer and recovery values through consistent inclusion, regular consultation and facilitation of activities to improve integration of peer workforces. Subtheme: Leadership • Influence of leadership on creating inclusive workplace culture, facilitating opportunities for education, provision of necessary resources for success and promoting value of lived experience expertise. Subtheme: Championing • The act of advocating and promoting unique characteristics of peer work to enhance understanding of the role and encourage sustainability through continued use of services. Subtheme: Consistent inclusion • Ongoing organisational commitment through consistent inclusion of peer workforces in service delivery, regular use of recovery language, increased visibility and accessibility to peer services. |