The relationship between dispositional empathy, psychological distress, and posttraumatic stress responses among Japanese uniformed disaster workers: a cross-sectional study

On November 8, 2013, Typhoon Yolanda struck the Philippines and caused large-scale damage: 6300 individuals were killed, 28,688 were injured, and 1062 were missing [1]. The Japanese government responded to a humanitarian assistance request from the Filipino government and sent Japan Self-Defense Forces’ personnel to the affected area. Disaster relief activities consisted of medical assistance, epidemic prevention, and transport of relief supplies [2], which continued until December 18, 2013.

Disasters result in mental health distress not only among survivors but also among disaster workers [3, 4]. These individuals have the burden of rescuing lives in disaster-stricken sites fraught with life-threatening danger. In addition to such direct traumatic stresses, disaster workers can also experience indirect psychological effects of aiding disaster victims, which is defined as secondary traumatic stress [5]. These psychological effects can result in various reactions, including depression and anxiety disorder, in addition to stress-related disorders, such as acute and post-traumatic stress disorder [6]. According to a recent meta-analysis, the pooled prevalence of posttraumatic stress disorder among rescue workers was 10% [7], indicating the magnitude of their work-related traumatic experience on worker’s mental health. Countermeasures for work-related traumatic stress are crucial for disaster workers to prevent adverse mental health outcomes. Coping strategies to mitigate such impacts include sufficient training prior to missions [8–10], awareness of and pride in one’s duties [11, 12], and humor [8, 13, 14]. Minimization of excessive empathy and identification with victims is also recommended to prevent traumatic stress [8, 15–17], which is supported by two empirical studies [15, 17].

Empathy is a multi-dimensional concept with emotional and cognitive components [18]. Davis defined empathy as the “reactions of one individual to the observed experiences of another” and developed the Interpersonal Reactivity Index (IRI), which is a multi-dimensional scale of empathic traits [19]. The IRI consists of four subscales: Perspective Taking (PT; the tendency to spontaneously adopt the psychological point of view of others), Fantasy (FS; the respondents’ tendencies to transpose themselves imaginatively into the feelings and actions of fictitious characters in books, movies, and plays), Empathic Concern (EC; “other-oriented” feelings of sympathy and concern for unfortunate others), and Personal Distress (PD; “self-oriented” feelings of personal anxiety and unease in tense interpersonal settings). Although the construct of self-oriented negative feeling (e.g., PD) is not included in the narrowly defined empathy [20], IRI provides multifaceted information on aspects of dispositional empathy and thus, is one of the most widely used measures to evaluate empathy [21].

As to the relationships between empathy and secondary traumatic stress, Figley reported that individuals who have a great capacity to feel and express empathy tend to be more vulnerable to the traumatic stress in his studies of healthcare workers [22]. Klimecki and Singer suggest that the consequence of empathy take on two paths; one is an “other-oriented,” or compassion that results in prosocial motivation or positive feelings, and the other is a “self-oriented” personal distress that results in withdrawal or the experience of negative feelings [23]. In disaster workers, the latter path might explain their development of posttraumatic stress responses. However, to the best of our knowledge, the relationship between the empathy and secondary traumatic stress has yet to be fully investigated. To expand the theoretical and professional knowledge regarding secondary traumatic stress in the field of traumatic stress, we examined the relationships between dispositional empathy (measured with the IRI) and mental health (posttraumatic stress and psychological distress) among Japan Ground Self-Defense Force (JGSDF) personnel who were deployed on a humanitarian mission in response to the disaster of Typhoon Yolanda in 2013.

We examined the associations between dispositional empathy and the mental health status (PTSR and GPD) of JGSDF personnel who were engaged in the international disaster relief activity after Typhoon Yolanda in 2013. High PTSR was significantly related to both high FS and PD. High GPD was significantly related to high PD. To our knowledge, this is the first paper to report a link between psychological distress or posttraumatic stress and dispositional empathy among disaster workers using quantitative empathy measures.

PD reflects emotional dispositional empathy and represents “self-oriented” feelings of personal anxiety and unease in tense interpersonal settings. Previous research that targeted clinical physicians reported that PD was closely related to secondary traumatic stress [32]. Cognitive neuroscience studies have outlined control mechanisms that regulate whether someone’s empathic reactions are self- or other-oriented, indicating the importance of being aware of the distinction between experiences of the self and others [33, 34]. Our study suggests that individuals with high PD—who have a poor ability to distinguish between self- and other-oriented empathic reactions—are prone to suffering from psychological distress when faced with persons experiencing adversity.

FS, which is the tendency to transpose oneself imaginatively into the feelings and actions of fictitious characters, was also extracted as a significant factor related to high PTSR in this study. Ursano and colleagues have shown the importance of “identification with disaster victims” as a mechanism through which relief workers experience secondary trauma [17]. Cetin and colleagues also reported results that support this finding [15] and warned against excessive identification with disaster victims. Considering the conceptual similarity between FS, which is a type of dispositional empathy, and “identification with disaster victims,” our results also support these previous findings.

Previous disaster relief-related literature suggests the importance of maintaining professional distance and avoiding excessive empathy and identification with victims [8, 15, 17, 35]. A similar trend has been observed in the field of clinical medicine; “detached concern”—a purely cognitive understanding of patients’ emotions, while establishing emotional distance to maintain objectivity and limit exposure to negative emotions—has been traditionally recommended for physicians [36]. Given that those with high FS or PD are prone to suffering from psychological distress when faced with distressed individuals, it is likely that maintaining professional or emotional distance, such as “detached concern,” is especially helpful for such emergency relief workers in order to minimize their psychological distress. However, this does not necessarily suggest that a complete absence of empathy is appropriate. Empathy is multifaceted; “other-oriented” empathy provide individuals with a variety of positive effects such as compassion satisfaction [37] and positive clinical outcomes [38]. One study targeted at physicians reported that compassion satisfaction was strongly associated with EC and PT, while compassion fatigue was more closely related to PD [32]. Therefore, an educational intervention that could reinforce other-oriented empathic reactions while inhibiting self-oriented empathic reactions might be effective for mitigating the psychological distress of emergency relief workers. It will be crucial to examine the effectiveness of such educational interventions through in-depth follow-up studies. These programs may specifically target workers with high PD or FS in order to prevent their posttraumatic mental health difficulties.

In this study, those with no disaster relief experience were identified as being at risk for both high PTSR and GPD, and women, married individuals, and medical unit were identified as being at risk for high GPD. Previous studies that focused on body handlers also reported that women and inexperienced workers had higher levels of distress than men and experienced workers [39]. Our results are consistent with this previous report. As for marital status, the previous literature has reported that unmarried individuals are more prone to suffer from psychological distress than those who are married [40]. Although our study demonstrated the opposite result, we theorize that being married could be not only protective but also risk factor depending on the marital relationship or family situation. For example, for the married personnel who have not built a good marital relationship, the existence of spouse could work as a concern rather than a social support when they are suddenly assigned for disaster relief work. Such background might induce inconsistent outcomes. Since medical staff were more likely to suffer from direct or indirect traumatic stress in such a major disaster, it was reasonable that being a member of medical unit was identified as the risk factor for high GPD.

Despite some limitations, we demonstrated that PD and FS, which are subscales of the IRI, are related to psychological distress among disaster workers. Situations that increase the risk of secondary trauma are not limited to disaster relief activities but also include humanitarian aid, such as medical and welfare activities. More precise and better understanding of the relationship between dispositional empathy and psychological distress is needed to design better educational interventions to protect the mental health of people who engage in such activities.